Privacy Policy for amanala.asia
This Privacy Policy explains how amanala.asia (“Amanala FibreCare”, “we”, “our” or “us”) collects, uses and safeguards information when you visit our website located at https://amanala.asia and when you enquire about or purchase our Carpet cleaning services. By using the site you agree to this Privacy Policy.
1. Introduction & General Provisions
Amanala FibreCare is committed to complying with the UK GDPR, the Data Protection Act 2018, and the California Consumer Privacy Act (CCPA) where applicable. We act as the “data controller” for information we collect via https://amanala.asia. This policy describes what we collect, why we collect it, how long we keep it, and the choices you have. If anything here is unclear, you can contact us at info@amanala.asia.
2. Data We Collect
Personal data you provide: When you complete a form, request a quote, call or email, we may collect your name, email address, telephone number, address and postcode, project details, preferred dates and any other information you include. If you become a customer, we also record service history, invoices and communications for our legitimate business purposes.
Technical data: When you browse https://amanala.asia, we automatically receive technical information such as your IP address, device type, browser type, pages viewed, time spent, referring URLs and approximate location. We use this to secure the site, prevent fraud and understand performance.
Cookies and similar technologies: We use essential cookies to make the site work, analytics cookies to understand usage and performance, and, where you consent, advertising cookies to measure campaigns. You can manage preferences in our Cookies Policy or via your browser settings.
3. How and Why We Use Data
We process personal data under the following lawful bases: performance of a contract (to provide quotes and deliver Carpet cleaning services); legitimate interests (to operate, improve and secure our services); legal obligations (record keeping and tax); and consent (for optional marketing and analytics cookies).
- To respond to enquiries and provide quotations you request.
- To schedule visits, allocate technicians and deliver the agreed work.
- To send service updates, appointment reminders and important information.
- To handle payments and invoicing using secure payment providers.
- To improve our website, services and customer support.
- To prevent, detect and investigate security incidents and misuse.
- To comply with legal requirements, resolve disputes and enforce agreements.
4. Sharing with Third Parties
We do not sell your personal data. We may share limited information with trusted providers who help us run our business, such as website hosting, email, analytics, customer relationship management, payment processing and on-site technicians. These providers process data under contracts that require appropriate security and confidentiality. We may also share information if required by law or to protect our rights, users or the public.
5. Third‑Party Services
We use reputable third-party services to run https://amanala.asia. For analytics we may use Google Analytics to understand site usage; you can learn more about Google’s practices at policies.google.com and opt out with tools such as the Google Analytics opt-out browser add-on. For advertising we may use platforms that rely on cookies to measure performance, only with your consent. Links to external sites are provided for convenience and have their own privacy terms.
6. Data Retention & Security
We keep personal data only for as long as needed for the purposes set out in this policy, including to meet legal and accounting obligations. We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or loss. These measures include encryption in transit (HTTPS), access controls, least-privilege principles, regular updates and staff awareness. No method is 100% secure, but we aim to maintain a high standard appropriate to the nature of the data.
7. Your Rights
Under the UK GDPR you may have the right to access a copy of your personal data, request correction or deletion, object to or restrict certain processing, and obtain your data in a portable format. Where we rely on consent, you can withdraw it at any time. To exercise these rights, contact info@amanala.asia. We will verify your identity and respond within one month. If you are in California, you may also request information about categories of data we collect, sources, purposes and disclosures, and you can instruct us not to “sell” your data (we do not sell personal data).
8. Children’s Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided information to us via https://amanala.asia, please contact us and we will take appropriate steps to remove such information.
9. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in laws or our practices. The “Last updated” date shows when this policy was revised. We encourage you to review it regularly. Material changes will be highlighted on https://amanala.asia.
10. Contact
You can reach our data protection contact at info@amanala.asia or by post at 34 Whitmore Road, London N1 5QA, United Kingdom. Our telephone number is +44 20 3872 1145. For unresolved issues, you can raise a concern with the Information Commissioner’s Office (ICO) in the UK.
By using https://amanala.asia, you acknowledge that you have read and agree to this Privacy Policy.
Last updated: 2025-08-15